STANDARD OPERATION PROCEDURES FOR EXPORT
DOCUMENTATION :
- Original Invoice
- Original Packing List
- Export Declaration
MAIN PORTS/TRANSSHIPMENT
The main ports in Indonesia are Jakarta, Semarang, Surabaya and Medan. Cargo in cities outside these ports, please refer to the list in the SOP EXPORT or ask PT. Master Freight International Jakarta for further coordination.
CLOSING TIMES
Ocean Freight
Due to port regulation, the closing time for FCL cargo is 48 hours before feeder vessel arrival. This will normally give additional transit time of 3 days plus the steaming time to Singapore ( 2 days ) which is the most common used transshipment port for Indonesia.
Air Freight
Cargo and documents can be submitted up to 8 hours before flight departures, subject to the size of the shipment. It is therefore recommend to deliver 24 hours before flight for shipments above 1,000 kg.
LETTER OF CREDIT STIPULATION
Bill Of Lading and Air Waybill to be issued by “PT. MASTER FREIGHT INTERNATIONAL“.
ORDER FOLLOW UP
We can provide order follow up, subject to consignee submitting all relevant information in advance, like supplier details, order number, etc.
STANDARD OPERATION PROCEDURES FOR IMPORT
Indonesian customs have very strict and comprehensive regulations regarding import documentation. If not followed it can result in considerable fines, delays and in some cases even total import rejection. Therefore, below listed guidelines must be followed.
DOCUMENTATION
Documents required from origin are as follows :
- Original invoice
- Original Packing List
- MBL or HBL
- MAWB or HAWB
- Copies of Telex Release ( If any )
The above mentioned should state the same description of goods including CRT / KG / CBM and commodity. Standard for custom clearance normally takes 7 days and we are available for request regarding Tax, Vat and Duties.
TRANSIT CARGO
All shipments to Indonesia must be custom cleared at port of entry / discharge before forwarding can be performed. The following is a guideline for the most common destinations in Indonesia and “PT. MASTER FREIGHT INTERNATIONAL” to be stated in shipping documents. For other destinations, please ask PT. Master Freight International – Jakarta.
FREE DOMICILE DELIVERY
Only acceptable with prior notice and confirmation. For pricing, please confirm with us in advance.
SPECIAL INSTRUCTIONS
For FCL / LCL containers, the MBL needs to read FCL / LCL. If not, penalty charge will be imposed by customs to change the status.
SERVICE STANDARDS
FOR OVERSEAS AGENTS
- Pre-Advice : Same day as departure for Air Freight, or 2 working days after departure for Ocean Freight.
- Documentation : Same day as departure for Air Freight, or 4 working days after departure for Ocean Freight.
- Imports POD : 1 day after release
- General Correspondence : Within 24 hours after receipt
- Sales Lead Overseas : Confirm receipt within 24 hours and advice outcome of contact within 10 days.
- Invoice and credit notes : Send to PT. Master Freight International office in Jakarta
TO CLIENTS / SHIPPER – AIR
- Booking Confirmation, shipping details / schedule : Same day after uplift.
- Confirmation of uplift : 1 day after cargo departure.
- Invoice and documents : Ready for release 1 day after uplift.
- POD : Latest 1 day after cargo arrived and delivered at destination.
TO CLIENTS / SHIPPER – SEA
- Booking Confirmation, shipping details / schedule : Same day as SI received.
- Confirmation of uplift : 1 day after cargo departure.
- Invoice and documents : Ready for release 1 day after uplift.
- POD : Latest 1 day after cargo arrived and delivered at destination.