STANDARD OPERATION PROCUDURES FOR EXPORT
DOCUMENTATION :
– ORIGINAL INVOICE – ORIGINAL PACKING LIST – EXPORT DECLARATION
MAIN PORTS/TRANSHIPMENT
The main ports in Indonesia are Jakarta, Semarang, Surabaya and Medan. Cargo in cities outside these ports, please refer to the list in the SOP EXPORT or ask PT. MASTER FREIGHT INTERNATIONAL Jakarta for further coordination.
CLOSING TIMES
OCEAN FREIGHT Due to port regulation the closing time for FCL cargo is 48 hours before feeder vessel arrival. This will normally give additional transit time of 3 days plus the steaming time to Singapore ( 2 days ) which is the most common used transshipment port for Indonesia.
AIRFREIGHT Cargo and documents can be submitted up to 8 hours before flight departures, subject to the size of the shipment. It is therefore recommend to deliver 24 hours before flight for shipments above 1,000 kg.
LETTER OF CREDIT STIPULATION “ PT. MASTER FREIGHT INTERNATIONAL “ BILL OF LADING AND AIR WAYBILL TO BE ISUED BY “ PT. MASTER FREIGHT INTERNATIONAL “.
ORDER FOLLOW UP
We can provide order follow up, subject to consignee submitting all relevant information in advance, like supplier details, order no, etc
STANDARD OPERATING PROCEDURES FOR IMPORT
Indonesian customs have very strict and comprehensive regulations regarding import documentation. If not followed it can result inconsiderable fines, delays and in some cases even total import rejection therefore below listed guidelines must be followed.
DOCUMENTATION Document required from origin are following details: – Original invoice – Original Packing List – M-BL or H-BL – MAWB or HAWB – Copies Telex Release ( If any )
The above mentioned should state the same description of goods including CRT / KG / CBM and commodity. Standard for custom clearance normally takes 7 days and we are available for request regarding Tax, Vat and Duties.
TRANSIT CARGO All shipments in to Indonesia must be custom cleared at port of entry / discharge before on forwarding can be performed. The following is a guideline for the most common destinations in Indonesia and PT. MASTER FREIGHT INTERNATIONAL to be state in shipping documents. For outer destinations, please ask PT. MASTER FREIGHT INTERNATIONAL – Jakarta.
FREE DOMICILE DELIVERY Only acceptable with prior notice confirmation and for pricing, please confirm with us in advance.
SPECIAL INSTRUCTIONS For FCL containers the M-BL to read FCL / LCL if not penalty charge will be imposed by customs for change status.
SERVICE STANDARDS
FOR OVERSEAS AGENTS – Pre Advice : 2 days after departs ( Sea freight ) Same day as departs ( Air freight ) – Documentation : 4 working days after departs Same day as depart – Imports P.O.D : 1 day after release – General Correspondence : Within 24 hours after receipt – Sales Lead Overseas : confirm receipt within 24 hours and advice outcome of contact within 10 days.
Invoice and credit notes : send to the office in Jakarta
TO CLIENTS / SHIPPER – AIR – Booking confirmation shipping details / schedule same day after uplift. – Confirmation of uplift 1 day after cargo depart. – Invoice and documents ready for release 1 day after uplift. – POD latest 1 day after cargo arrived and delivered at destination.
TO CLIENTS / SHIPPER – SEA – Booking confirmation Shipping details / schedule same day as S.I received. – Confirmation of uplift 1 day after cargo depart. – Invoice and documents ready for release 1 day after uplift. – POD latest 1 day after cargo arrived and delivered at destination.